Does benefitexpress pay their employees well?

According to anonymously submitted Glassdoor reviews, benefitexpress employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at benefitexpress. This rating has been stable over the past 12 months.

How satisfied are employees working at benefitexpress?

43% of benefitexpress employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated benefitexpress 2.8 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at benefitexpress?

Customer Service Representative (5) , Account Manager (3) , CSA - Customer Service Associate (3) , Client Service Analyst (3) , Project Manager (3) , Regional Sales Executive (3) , Systems Specialist (3) , (2) , COBRA Project Manager (2) , Call Center Representative (2) , Client Services (2) , Client Support Specialist (2) , Customer Care Representative (2) , Customer Service Representative (CSR) (2) , Manager (2)

What are the pros of working at benefitexpress according to real employee reviews?

"Employees are friendly and the company has a good family environment." ((in 6 reviews)); "Managers do no micromanage unless you give them a reason to." ((in 5 reviews)); "Great Culture and atmosphere." ((in 5 reviews)); "Free soda and coffee" ((in 4 reviews)); "workers are friendly and nice to work with." ((in 4 reviews))

What are the cons of working at benefitexpress according to real employee reviews?

"There is no training, no career career growth (people have been is the same position for 3" ((in 14 reviews)); "Should be no surprise that my main issue was poor management (as others have stated)." ((in 8 reviews)); "Select few get special treatment due to being in the "inner circle" while the rest work years with no raises and an already low salary." ((in 4 reviews)); "Benefits are expensive." ((in 4 reviews)); "Senior Management is completely clueless, their software is horrendous and always causing errors." ((in 3 reviews))

What are employees saying about benefitexpress layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about benefitexpress layoffs and their outlook for job security at benefitexpress in 2026.

What are the top reviewed benefitexpress locations?

Schaumburg , Chicago , Arlington Heights , Sacramento , Elgin , Palatine , Illiopolis , New York , Dallas , Rancho Cordova

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benefitexpress

benefitexpress reviews

2.9

43% would recommend to a friend

(99 total reviews)

Michael Sternklar

54% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

2.9

Culture & values

2.8

Work/Life balance

2.8

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

benefitexpress has an employee rating of 2.9 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have an average working experience there. The benefitexpress employee rating is 22% below average for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

99 reviews

5.0

Nov 16, 2023

Wonderful Company to work for

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Friendly management Had monthly pot luck (on my team) and other teams would share if they had extra Would have food delivered for lunch when we had shorter lunches or long days during peak season. Nice co-workers

Cons

Would have liked to be paid a little more

5.0

Mar 15, 2022

great company

Receptionist

Recommend

CEO approval

Business Outlook

Pros

customers, managers, pay, benefits, etc

Cons

information, time, no other cons

5.0

Apr 15, 2021

Company that delivers on its promises

Vice president product management

Recommend

CEO approval

Business Outlook

Pros

Great people, forward looking, quality focus. Adjusts rapidly to changing business needs. Culture is everything and works hard to make good hiring decisions.

Cons

Domain knowledge can take time to build.

Viewing 1 - 3 of 99 Reviews

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