Is bp a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at bp have rated their employer with 4.0 out of 5 stars in 18 Glassdoor reviews. This is a higher than average score with the overall rating of bp employees being 3.8 out of 5 stars. Search open Customer Service Associate Jobs at bp now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at bp .

Does bp pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at bp with 2.1 out of 5 stars based on 18 anonymously submitted employee reviews. This is 60% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at bp.

How happy are Customer Service Associate professionals working at bp?

76% of Customer Service Associate employees at bp would recommend their employer to a friend. This rating has increased by 268% in the past 12 months. Customer Service Associate professionals have also rated bp with a 3.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 3.8 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at bp?

Customer Service Representative (197) , Analyst (147) , Engineer (137) , Project Manager (131) , Cashier (99) , Customer Service Representative (CSR) (89) , Intern (88) , Manager (85) , Customer Service Assistant (74) , Process Engineer (68) , Business Analyst (67) , Software Engineer (63) , Customer Service (56) , Financial Analyst (53) , Mechanical Engineer (42)

What are the pros of working at bp according to real employee reviews?

"The benefits are good and there is strong support to have a balanced life style (work and other interests)" ((in 724 reviews)); "The people are great to work for and the company is more stable than most oil & gas co's in the industry." ((in 514 reviews)); "Getting every other Friday off is very nice and the work life balance is good." ((in 503 reviews)); "good pay and not very hardwork" ((in 483 reviews)); "Salaries are good but very unvertain" ((in 274 reviews))

What are the cons of working at bp according to real employee reviews?

"Old systems / poor data upkeep and management" ((in 254 reviews)); "Too many Managers." ((in 125 reviews)); "Career progression can be slow due to the large pool of highly capable employees and rigid structure" ((in 103 reviews)); "Long hours and boring sometimes" ((in 97 reviews)); "Technology Leadership is poor and there seems no understanding or what is happening in their areas..." ((in 91 reviews))

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bp Customer Service Associate reviews

4.0

76% would recommend to a friend

(18 total reviews)

Meg O’Neill

Not enough data to show CEO approval

Ratings by category

4.6

Diversity & inclusion

4.2

Career opportunities

3.8

Culture & values

3.2

Work/Life balance

2.8

Senior management

2.1

Compensation and benefits

Customer Service Associate employees have rated bp with 4.0 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. bp is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

18 reviews

5.0

Feb 26, 2021

Great Place to Work

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Great mangager Good Pay Friendly colleagues

Cons

Busy and stressful customers stressful to deal with

4.0

Aug 24, 2020

Great work environment

Customers service associate

Recommend

CEO approval

Business Outlook

Pros

Nice staff Good pay Half price M&S food for lunch

Cons

Freezing cold in store all year round

5.0

Mar 30, 2020

nice place for part time work

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

- small shop friendly environment with colleagues - great management - most are promoted from within and are young so treat you like a friend. - good training if you want to become a manager - easy job and higher pay when compared to other minimum wage like jobs - customers are often locals who come in often so can be quite nice - can easily suggest days I do not want to work and they wont book me in (flexible)

Cons

- the shop is incredibly cold - can get quite boring

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