dunnhumby reviews

4.3

88% would recommend to a friend

(1,838 total reviews)
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Josh Bottomley

92% approve of CEO

85% positive business outlook

dunnhumby has an employee rating of 4.3 out of 5 stars, based on 1,838 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The dunnhumby employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Sep 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Promote work-life balance Decent benefits Bonus plan Open atmosphere, no cube wall Anyone has a voice, regardless of level Very active in the community Full of very smart people Very collaborative environment Really attempt to live their values You not only have to have the skills to work their, but they look for a cultural fit as well Provide opportunities outside of the workplace to build relationships with colleagues Family first mentality Leadership is transparent on what is impacting the company

Cons

Promotion process needs work, leans heavy on personal relationships vs. accomplishments. Also only twice a year, so if your manager misses the submission deadline you have to wait another six months. You also have to press the "reset" buttonwells our chance for promotion if you change teams or get a new manager, which happens frequently. Limited opportunities due to just 7 levels existing in the business Yearly increases sometimes fall short of the US cost of living adjustment fall can fall well short of the benefit package increase, meaning you have less discretionary income each year. Force those at certain levels to be people managers, even bad people managers. No training for those that are bad people managers No opportunity for discussion on pay increases prior to annual review Poor investment and focus on the technologies that support the business Can be pompous and not learn from other's mistakes or from prior failures thinking we can do it better because we are dunnhumby For executive positions, no promotion from within, only hire from the outside A large imbalance of work hours/celebrating successes across teams To much focus on the next new thing vs. making what we do have the most accurate and efficient as possible To much focus on new revenue vs. efficiencies that would lower costs and increase profit Management/leadership seem to have difficulty making/sticking to a decisions We no longer seem to make the tough choice when it's the right thing to do for our customers/clients when it could negatively impact revenue Selective transparency, don't share information on some of the more controversial subjects like pay bands across grade

4.0
Nov 25, 2025

Great Culture And Opportunities with Room for Improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

dunnhumby has a genuinely strong culture, driven by the people who work here. The supportive environment and collaborative mindset are a big reason behind the long tenures you see across the company. Several benefits stand out compared to the local market, particularly the generous vacation policy, solid bonus structure, strong 401(k) and HSA matching, parental leave, and flexibility through hybrid working. There are meaningful opportunities to grow if you’re willing to step outside your comfort zone, take initiative, and lead with curiosity. Success isn’t scripted, which can be challenging at times, but it makes the wins more rewarding and contributes to an energizing culture. Despite the pace, work–life balance is well respected. As a global organization, dunnhumby offers daily opportunities to collaborate with diverse teams across regions. Ultimately, it’s a great place to build a career. I have remained loyal for over 10+ because of the people, the culture, and the overall value the company provides and the vision it has not waivered from.

Cons

Like any company, dunnhumby has areas to improve. Some benefits are average, particularly compensation, limited upward movement & career opportunities due to a flatter structure, and infrequent merit increases. While the global operating model brings diversity and reach, it can also create conflicting priorities or slower decision-making across regions. The current leadership team is making progress, though perhaps not as quickly as employees would hope that sometimes leads to an individuals departure. Additionally, middle managers sometimes have limited decision-making authority, which can impact team efficiency and momentum. Even with these challenges, the overall experience remains positive, and the advantages of working at dunnhumby continue to outweigh the drawbacks.

5.0
Jun 24, 2024

The best job I've had

Recommend
CEO approval
Business Outlook

Pros

No Micromanagement: The work environment is very empowering, with no micromanagement. I have the freedom to take ownership of my tasks and projects. Great Learning Opportunities: The company offers numerous opportunities for learning and development. I have been able to enhance my skills significantly during my time here. Well-Organized: Everything is very well-organized, from project management to day-to-day operations, making the workflow smooth and efficient. Clear Communication: Communication with teammates is clear and effective. This has fostered a collaborative and supportive work environment. Agile and Transparent Hiring Process: The hiring process was very agile and transparent. It made my onboarding experience smooth and hassle-free.

Cons

It is an hybrid job. Although it is not a huge problem, it would be amazing if employees could choose by themselves the office days and the quantity of it.

Viewing 34 - 36 of 1,838 Reviews

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