eBay reviews

Spent several years at ebay HQ San Jose location as a PM (first as a rare long term contractor AWF (alternative workforce) then was converted to a short-lived full time employee that lasted up until a mass lay off). First, noticed and discovered while as an AWF after carefully watching my manager and department and many other teams that there is a silent and undetected corruption in staffing and budgeting by leadership (Senior Mangers, Directors, VP level), which occurs due to lack of oversight and continuous monitoring by ebay (they became informed). 2) No oversight and transparency from ebay for monitoring hiring managers integrity to hire and fire (especially AWF employees). 3) No oversight by ebay (before 2016-17) on hiring managers using random unfamiliar contract agencies to secretly hire and fire alternative workforce (AWF, known to be treated like second class citizens yet do the same job/work). 4) No oversight by ebay on the time limit to convert AWFs to full time (hiring managers have control and leave AWF status unknown for long duration which is job misclassification as a non-consultant or non-project based work (should be a labor violation)). Lack of diversity in core area of ebay (engineering and technology) where about less than 2% are Black and Latino in engineering related job roles (software developers, Quality, data scientists/ analysts, Product owners/managers etc.) and almost none in director or VP leadership. There are constant layoffs. Constant waste of time reorganizations and moving desks. Priorities change often when leadership shuffles. There are not many video conferencing meeting rooms where it was a struggle to find meeting rooms available (rooms sometimes empty, but listed as booked).

Literally everything about the actual job. Went through a four part interview process for an entry level position which was not as described in the actual job posting or by the recruiter. I was actually pretty excited about working for eBay when I was hired and about 4 weeks into training. Trainers and coaches really try to sell eBay as the greatest company you could work for the first couple of weeks of training. Honestly started to feel a little culty, but you believe them and you feel excited until you realize the training is a joke and it doesn’t prepare you at all for the job. The amount of information that is thrown at you is overwhelming and you are expected to be an expert in all aspects of eBay. Was told everything changes frequently so don’t get too comfortable. Everyone in the training class felt ill-prepared prior to taking calls. The knowledge base is very difficult to navigate. Have to navigate through multiple programs while on a call while trying to understand the member’s issue within impossible time frames and metrics. Unless you actually buy and sell extensively on eBay and know about their policies beforehand, don’t apply. Or do and get paid for training and dip out.