eBay reviews

4.0

74% would recommend to a friend

(5,675 total reviews)
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Jamie Iannone

81% approve of CEO

65% positive business outlook

eBay has an employee rating of 4.0 out of 5 stars, based on 5,675 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Aug 11, 2009
Recommend
CEO approval
Business Outlook

Pros

- Great benefits - Excellent lower level supervisors - Tools that make it easier to help customers quickly - Work-life balance

Cons

- Unclear directions - Too many changes for members on the site - Misleading promotions - Upper management does not often ask employees who deal with their customers on a regular basis what main issues on the site are - Too much outsourcing (while there are some excellent reps in other countries, there are numerous problems with outsourcing phone support. Many members are not able to understand outsourcers or do not feel their concerns are understood by outsourcers)

Viewing 5374 - 5376 of 5,675 Reviews

Glassdoor has 7,013 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.