eBay reviews

When I first took the position I was warned by friends that eBay was chaotic and political, and I was warned by contractors there that you need to watch your back and save everything. At first all seemed fine. People were nice, use lots of nice words, like "reach out to so and so," or "good question," or "no problem." But behind the nice words, managers and leads talk among themselves like the game telephone, but don't coach employees or listen to their part of an issue, then make big decisions based on communication amongst themselves. . New policies and processes were created without input from those on the front lines. Process learning was sporadic and employees often weren't sure of what their responsibility was in the process. Management is too overworked to respond well. Cross-functional work was overly challenging because questions are unanswered or answered cryptically.

Bureaucratic, lost nimbleness. Lost touch with consumers & community. The things that made eBay great in the beginning are lacking now.