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      eBay

      Engaged Employer

      eBay reviews

      3.9

      74% would recommend to a friend

      (5,670 total reviews)
      avatar

      Jamie Iannone

      80% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      eBay has an employee rating of 3.9 out of 5 stars, based on 5,670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      2.0
      Oct 6, 2008

      Invest in real customer support, not high paid executives

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Adequate pay and decent benefits.

      Cons

      Weak management, high job stress (customer support), front-line staff are often surprised or poorly prepared for major changes that upset buyers/sellers, lack of respect for front-line workers (becoming a typical call centre), little discussion of career advancement (dead-end job).

      1.0
      Oct 4, 2008

      Focus on you customers and not change too quickly

      Architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      eBay has great benefits. It is second only to Google for perks. Measured pace for work.

      Cons

      Executive staff is making so many changes that it is hard to understand and also worse to hear the customers complaining. No direction. People leaving at a fast clip. Not sure if this is a way for upper managermet to reduce headcount but it sure feels that way.

      2.0
      Oct 4, 2008

      Cluelessness is killing the cash cow

      Principal software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good balance of work/life values; generous benefits; financially stable

      Cons

      Microscopic perspective on product development; little or no coordination across product teams; brittle, inflexible technology platform; Intellectual ghetto in product management, design, and development; Fat, bloated organization, overheavy with non-productive middle management; no cohereent division of responsibility; All tactics / no strategy.

      Viewing 5533 - 5535 of 5,670 Reviews
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      ReviewseBay reviews

      Glassdoor has 7,008 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.