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      eBay

      Engaged Employer

      eBay reviews

      4.0

      74% would recommend to a friend

      (764 total reviews)
      avatar

      Jamie Iannone

      80% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      764 reviews

      Reviews about "Compensation"

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      4.0
      May 3, 2017

      Hard to leave the people

      Customer solutions specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are amazing and helpful. Managers work with you and are understanding. Lots of free food and events. Open call center space, you're not stuck in a cubical by yourself.

      Cons

      Heavy call volume, your stats are dependent on performance, customer satisfaction, Average handle time, attendance, After call work and Customer Surveys. All easy to achieve unless you get couple of bad surveys from Customers. Which can happen, it just is annoying when it survey is not about you but another agent.

      3.0
      Apr 24, 2017

      Account Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -competitive pay -good people -CEO- Devin is very passionate and has realistic expectations when it comes to the future of the company.

      Cons

      -Accountability continues to be a major issue. Working with cross functional teams is often one of the major setbacks of getting things done. Stop promoting people that don't deserve it just because they have been at the company for several years. Promotions need to be more based on merit and contributions. -Lack of transparency- There can be too many politics and people are often afraid of speaking up and being honest.

      3.0
      Apr 12, 2017

      Great Benefits - With a Price

      Mid-level manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, compensation, bonus, employee perks

      Cons

      Cutthroat/blaming culture, certain departments or levels of employment are very affected by the .com culture in California so your job can turn into a high-stress, around-the-clock expectation. Very poor work-life balance, but depends on the manager/division/role.

      avatar
      eBay Response
      9y
      Thank you for your honest review. As a company, we strive to offer our employees with competitive benefits, and we are pleased that you are happy with them. Additionally, we are sorry to hear of your experiences in working with us and would like you to know that your feedback has been heard.
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