Pros
Co-workers aka Team DiTR were AWESOME. Free food and drinks
Cons
Horrible management, they say they care but they don't. You tell them something in private and they say you can trust them but then go behind your back and tell other managers like high school. MANAGEMENT IS A JOKE THERE. Also if you want to move up within the company, you will have to do a lot of lateral movements first before they will ever consider a promotions. Since i was in the Appeals Dept. we were constantly getting yelled at all day and getting calls mistransfered to you and you could get a survey on that. If its a bad survey that will effect your bonus. A lot of teammates would transfer to the Appeals dept so they don't have to deal with the screaming customer and it would not effect their survey which would not effect their bonuses. Oh i don't even think of missing a day, they will give you an Occurrence and you are only allowed 6 Occurrences. If you are passed they you will be terminated, no matter if you have a family issue, sick, or a funeral. Also if you would like a day off even if you have PTO, Its a pain to get that day off even if you have PTO. Recruiters are a joke as well, they will tell you that they will work with you and your schedule if you had any particular needs. They say you will have one weekend day off, in which none of these were true. They give you false hope and promises. Recruiters are not held responsible or accountable and of course there calls are not recorded, so its your word against theirs.