eBay reviews

Benefits / pay almost so good that you become stuck because you can't find the same at any other company. Once you promote out of entry-level phone agent it's nearly impossible to get anywhere unless you want to be a coach, trainer or team lead; even then it's a political game and popularity contest. They have bandaid fixes for huge problems & try to mask the real issues with free food or soda. VERY difficult metrics to meet & maintain to qualify for bonuses & raises.

Slow to make changes, typical red tape, bonus could be more competitive, outdated ecommerce site, vague direction how company tried to compete