eBay reviews

4.0

74% would recommend to a friend

(5,674 total reviews)
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Jamie Iannone

80% approve of CEO

64% positive business outlook

eBay has an employee rating of 4.0 out of 5 stars, based on 5,674 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Aug 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Friday night company drinking session

Cons

all good, nothing to complaint about

4.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits, pay is good, teammates and management actually help each other

Cons

Value time spent on call over customer experience, have a large number of things that need to be sent to IT or back office and you rarely hear back in the expected timeframe. IT also doesn't communicate with members at all CSR's are expected to follow up with members to resolve issues after hearing back from IT which leads to negative experiences when you have to go back to IT or the member is more technically inclined and needs to get the issue resolved ASAP.

Viewing 262 - 264 of 5,674 Reviews

Glassdoor has 7,012 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.