eBay reviews

4.0

74% would recommend to a friend

(579 total reviews)
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Jamie Iannone

80% approve of CEO

64% positive business outlook

Reviews by job title

579 reviews

Reviews about "Management"

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1.0
May 15, 2020
Recommend
CEO approval
Business Outlook

Pros

You can make good friends by bonding over how much you’re walked over at the job. Also free soda.

Cons

Your wildest imagination would not fathom how horrid your day to day job is if you’re a front line representative. eBay Austin had loads of potential years ago; you actually felt like a person! In the past year, management has changed so frequently that we find ourselves not being able to differentiate over who can help and who is as just as lost as we are. We’ve been forced to support departments we’ve had zero training in but get reprimanded for not giving customers the best experience when we truly do try. Our bonuses, our career development and our sanity gets challenged daily over things we cannot control. Higher ups refuse to listen to the literal cries for help. During my time here, I’ve never seen more people need to take leave for being stressed, depressed or both. Also, it would be great idea to stop telling your employees to “drink the eBay kool-aid.” This originated from a negative event and the toxicity of the work place is eerily similar as your coworkers just talk about how bad they want to leave from the second the walk in.

3.0
Apr 23, 2020

Good company with no growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good benefits and flexible work culture

Cons

Shady management, Provide opportunities to YES Boss people

3.0
Apr 16, 2020
Recommend
CEO approval
Business Outlook

Pros

A lot of great, smart people, who really have incredible experience and ability to take the company far if they were truly trusted and encouraged to do so. eBay is rightfully very connected with their seller base, and after meeting hundreds of eBay sellers myself, it became clear that eBay sellers really do love and protect eBay. It definitely creates a strong sense of purpose. Base pay is competitive, and stock grants are common for management level positions. eBay tried to do little things for employees, like donuts and bagel days, or catered lunches during hectic days.

Cons

eBay is constantly in a state of transition, going through leadership changes, drastic strategy changes, and mass layoffs nearly every quarter. These seem to be predominately knee jerk reactions vs. long term strategy based off data, innovation, and collaboration. Employee moral was very low throughout most of the time I was with eBay, due to a gross lack of communication and team building during major transition and layoff periods, a constant change in strategy requiring constant pivots, to the point employees are mostly fixing and reacting to changes, and due to a complete lack of regard for company culture. Suzy, the former America's CMO actually told many employees that the last thing she should care about is culture; that instead employees should be grateful to work for eBay. Employees are worked so hard, given tasks that easily make up 70+ hours of work weekly, and while leadership encourages employees to speak up if they can't handle their workload, when they do they are told that "this is just eBay. Take it or leave it". During the most recent round of layoffs, eBay randomly put employees in positions that did not at all align with their skill set, previous roles, or career ambition, and actually demoted a good amount of employees with these changes.

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