eGain Implementation Solution Engineer reviews

2.3

6% would recommend to a friend

(3 total reviews)

Ashu Roy

7% approve of CEO

Reviews by job title

3 reviews
2.0
Oct 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Free food during socials on thursday

Cons

Low Pay compared to competitors

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eGain Response
1y
Thank you for sharing about your experience working at eGain. We appreciate the candid feedback and while we may come up short, we hope the experience working with your peers was a fruitful one. We wish you the best of luck on your future endeavors.
4.0
Feb 27, 2024
Recommend
CEO approval
Business Outlook

Pros

1. Managed Services team is very supportive 2. Work Environment is wonderful within the team 3, Growth opportunities within the team

Cons

Working hours can be a challenging sometimes.

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eGain Response
2y
Thank you for sharing about your experience working at eGain. We appreciate and value your feedback as a former employee and are pleased that you experienced a positive rapport with your co-workers. Development opportunities within the organization is an important aspect in the overall growth of our employees. We never want out employees to feel overworked and your feedback regarding the working hours is beneficial to our continued success. Thank you for your commitment to eGain during your tenure and we wish you best!
5.0
Oct 24, 2022
Recommend
CEO approval
Business Outlook

Pros

I really appreciated eGain’s company culture. My leadership team did an amazing job at communicating all efforts that were needed in getting projects/assignments done. I had great direction from my team lead. I had an overall positive experience at eGain and truly appreciated the guidance I received. It was a pleasure working with my team. Once you find your routine, the work becomes seamless and enjoyable. Great benefits and 401k employer matching too!

Cons

Relatively low compensation is the only con

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eGain Response
3y
Thank you for sharing your experience and taking the time to write a review! And thank you for all your contributions at eGain. We are pleased that your leadership team provided the guidance you needed to excel in your role and continue to grow. Thank you for providing your opinion on areas that can be improved as we continue to grow as a company. eGain wishes you the best in your future endeavors!

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