eGain reviews

2.7

26% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews
4.0
May 5, 2021

Extremely friendly and Supportive workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly workplace Challenging tasks Learning opportunities Good balance between work and life Good leave policies

Cons

Ambiguity in instructions regarding design and architecture of applications. Weak documentation of requirements, Agile methodologies are hardly followed seriously

Viewing 439 - 441 of 533 Reviews

Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.