eGain reviews

2.7

26% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews
4.0
Feb 24, 2021

NIce company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good salary nice management future growth

Cons

I do not have one

5.0
Feb 5, 2021
Recommend
CEO approval
Business Outlook

Pros

-- Keeps focus on innovation, always strives to improve the product -- Lot many learning opportunities (technical, solution) -- Pretty flat org chart, everyone contributes -- Easy to reach management, all the suggestions are reviewed carefully and implemented thoughtfully

Cons

-- Can improve on delayed appraisal cycles

Viewing 445 - 447 of 533 Reviews

Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.