eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews
5.0
Aug 7, 2019

Best place to start a career with!

Recommend
CEO approval
Business Outlook

Pros

- Experience in a variety of areas - Employees has more visibility and flexibility - A good package offered for freshers compared to most other companies

Cons

- Limited food options in cafeteria

4.0
Aug 7, 2019

Amazing Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Good Office Environment 2. good work life balance 3. Good Management 4. Good learning opportunities

Cons

I have not come across any cons so far.

4.0
Jul 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Friendly colleagues, no politics (at least at junior level), lots lots and lots to learn. One can understand the whole process and also the work process of other departments. Understanding managers.

Cons

Work life balance, no proper hierarchy

Viewing 469 - 471 of 532 Reviews

Glassdoor has 547 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.