eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews
3.0
Oct 25, 2017

Marketing Muddle

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Felt like a start up with lots of energy and ideas fizzing around and a great set of people to work with

Cons

Very difficult to get senior management team in California to stop micro managing teams around the world and let them get on with what they were recruited to do

5.0
Aug 15, 2017

Very good place to Learn and grow.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good product, Ample growth opportunity for performers.

Cons

You just don't want to leave this place.

Viewing 487 - 489 of 532 Reviews

Glassdoor has 547 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.