eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews
3.0
Sep 14, 2015

Amazing to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a an amazing place to begin your career, one will get to learn tremendously

Cons

The appraisal cycle is really long and not worth the wait

3.0
Aug 26, 2015

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good company, nice products.

Cons

Nothing much. Keep evolving with changes in the industry.

2.0
Aug 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Some teams are good to work in, work environment used to be good till second quarter of 2014, good exposure for freshers,

Cons

No good opportunities for talented people, no chances of career growth within the company, pathetic appraisal cycles - nil transparency, very high attrition - has led to less number of people with knowledge to go to for freshers, repetitive and boring work, terrible management

Viewing 505 - 507 of 532 Reviews

Glassdoor has 547 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.