eGain reviews

2.7

26% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews
3.0
May 23, 2017

A nice place if you are in the right team.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. You can reach out to pretty much anyone in the company. 2. Startup like work environment, you get opportunities to learn. 3. Friday Socials.

Cons

1. Management lacks focus and wants you to do many things at once. 2. Product needs to improve a lot to make a difference in the market. 3. Product also lack innovation, though there are talks about AI but will need to see how that plays.

3.0
May 14, 2017

Happy employe

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to work. Stress free environment. Great place to expand your skills and knowledge.

Cons

No cons. Good company to work with.

3.0
Jul 2, 2016

Good company to start for Freshers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lots to learn - Good casual environment - Supportive seniors

Cons

- Release pressures are really bad - Scope of release keeps changing till last minute - Bad management

Viewing 172 - 174 of 533 Reviews

Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.