eGain reviews

2.7

26% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews
2.0
Nov 15, 2020

Okay for freshers

Recommend
CEO approval
Business Outlook

Pros

Good product, good location, friendly people

Cons

Less transparency, fewer opportunities, politics

2.0
Oct 1, 2020

good and bad... mostly bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good since got to learn a few things. good employee engagement activities.

Cons

no appreciation for good work done. have to clean up others mistake/mess but if you do something wrong then you are looked down upon. office politics and favoritism is rampant.

5.0
Jan 22, 2020

Good workplace

Recommend
CEO approval
Business Outlook

Pros

Good enviorment people and benefits

Cons

Not many, not been here long so not sure

Viewing 283 - 285 of 533 Reviews

Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.