Is eGain a good company to work for as a Software Developer?

Software Developer professionals working at eGain have rated their employer with 2.6 out of 5 stars in 58 Glassdoor reviews. This is a lower than average score with the overall rating of eGain employees being 2.7 out of 5 stars. Search open Software Developer Jobs at eGain now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at eGain .

Does eGain pay Software Developer employees well?

Software Developer professionals rate their compensation and benefits at eGain with 2.5 out of 5 stars based on 58 anonymously submitted employee reviews. This is 14.8% worse than the company average rating for salary and benefits. Find out more about Software Developer salaries at eGain.

How happy are Software Developer professionals working at eGain?

36% of Software Developer employees at eGain would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Software Developer professionals have also rated eGain with a 2.4 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.7 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at eGain?

Software Engineer (49) , Sales (22) , QA Engineer (16) , Technical Support Engineer (12) , Senior Software Engineer (10) , Software Developer (9) , Software Engineer I (8) , Solution Success Engineer (7) , Application Software Engineer (6) , Sales Director (6) , Sales Representative (6) , Cloud Engineer (5) , Cloud Operations Engineer (5) , Customer Success Manager (5) , Automation Engineer (4)

What are the pros of working at eGain according to real employee reviews?

"People were good and Talented" ((in 54 reviews)); "Work life balance is good" ((in 33 reviews)); "good work environment and people" ((in 17 reviews)); "Supportive team" ((in 16 reviews)); "Some very good managers." ((in 11 reviews))

What are the cons of working at eGain according to real employee reviews?

"Low salaries and appraisals" ((in 19 reviews)); "Nepotism is also a plague here." ((in 15 reviews)); "Purposefully over hires for positions with the expectation that low quality of workpalce and low pay will cause some to quit." ((in 15 reviews)); "Detailed technical training requested at every Employee Annual Review" ((in 10 reviews)); "CEO is a bully who micromanages every facet then blames you when his ideas go wrong" ((in 9 reviews))

eGain Software Developer reviews

2.6

36% would recommend to a friend

(58 total reviews)

Ashu Roy

35% approve of CEO

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (58 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Software Engineer Developer employees have rated eGain with 2.6 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Software Engineer Developer professionals have an average working experience there. eGain is rated 32% below average by Software Engineer Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

58 reviews

3.0

Sep 7, 2022

Good place to start

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good tech stack, great coworkers. Great to start your development/engineering career.

Cons

Culture has not developed in comparison to the market. Code legacy hinders new projects to grow.

eGain Response

3y

Thank you for sharing about your current experience and taking the time to write review! And thank you for all your contributions at eGain. We work to create an inclusive and collaborative culture where all employees are treated respectfully. We truly appreciate your opinion on what can be improved. Please know your voice matters. As we continue to build on this and bring the organization forward, we encourage you to continue to share feedback, with either leaders, your manager, HR at human_resources@egain.com. You can continue to reach out to us on Glassdoor as well

5.0

Aug 19, 2022

Moving at the speed of light. Great opportunities

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Company culture top down is excellent. As the company has gotten bigger, there's more variation between teams or departments. The fact that there are many boomerangs is a testament to the company; many people return back after exploring other opportunities. The company continues to be a leader in their space.

Cons

Nothing bad to work here

eGain Response

3y

Thank you for your feedback and for your contributions! We have been quite fortunate to built a unique culture of kind, caring, respectful, fun, talented and collaborative individuals who are truly passionate about the work they are doing and our products. Through your experience, it sounds like we are meeting that objective and that you have enjoyed the partnerships and relationships you have built at eGain. If you have any additional feedback to share with us please send us your thoughts internally and do continue to reach out to us on Glassdoor as well

4.0

May 19, 2022

Good

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great culture to work there

Cons

new dont know about such

Viewing 25 - 27 of 58 Reviews

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Jobs at eGain

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Good place to start

Moving at the speed of light. Great opportunities

Good

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