Item: eGain
Rating: 3
Author: Current employee - Software Engineer

Question 1

Is eGain a good company to work for as a Software Engineer?

Accepted Answer

Software Engineer professionals working at eGain have rated their employer with 2.5 out of 5 stars in 67 Glassdoor reviews. This is a lower than average score with the overall rating of eGain employees being 2.6 out of 5 stars. Search open Software Engineer Jobs at eGain now and start preparing for your job interview by browsing frequently asked Software Engineer interview questions at eGain.

Question 2

Does eGain pay Software Engineer employees well?

Accepted Answer

Software Engineer professionals rate their compensation and benefits at eGain with 2.5 out of 5 stars based on 67 anonymously submitted employee reviews. This is 14.8% worse than the company average rating for salary and benefits. Find out more about Software Engineer salaries at eGain.

Question 3

How happy are Software Engineer professionals working at eGain?

Accepted Answer

30% of Software Engineer employees at eGain would recommend their employer to a friend. This rating has decreased by 14% in the past 12 months. Software Engineer professionals have also rated eGain with a 2.4 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.5 rating for culture and values and 2.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at eGain?

Accepted Answer

Software Engineer (49), Sales (22), QA Engineer (16), Technical Support Engineer (12), Senior Software Engineer (10), Software Developer (9), Software Engineer I (8), Solution Success Engineer (7), Application Software Engineer (6), Sales Director (6), Sales Representative (6), Cloud Engineer (5), Cloud Operations Engineer (5), Customer Success Manager (5), Automation Engineer (4)

Question 5

What are the pros of working at eGain according to real employee reviews?

Accepted Answer

"People were good and Talented" ((in 55 reviews)); "Good work life balance indeed" ((in 33 reviews)); "good work environment and people" ((in 17 reviews)); "Great teams to work with across the board" ((in 17 reviews)); "Some very good managers." ((in 14 reviews))

Question 6

What are the cons of working at eGain according to real employee reviews?

Accepted Answer

"Low salaries and appraisals" ((in 19 reviews)); "Nepotism is also a plague here." ((in 17 reviews)); "Purposefully over hires for positions with the expectation that low quality of workpalce and low pay will cause some to quit." ((in 15 reviews)); "We need to get good people in and give them all the training and support they need to be the best they can be." ((in 10 reviews)); "CEO is a bully who micromanages every facet then blames you when his ideas go wrong" ((in 9 reviews))

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people are nice.absence of systematic training.

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