Pros
Good Health Benefits. Talented and professional colleagues. Free leads. Company pays for all licensing, certifications, appointments and training. The training is excellent. Two veteran supervisors are great and very knowledgeable.
Cons
New supervisor and new Manager are micro-managers and uncaring. A very different breed than what the eHealth culture was in the past. NOTE: eHealth does not read, respond to or care what current and past employees have to say in their reviews. They will just keep the mill going regardless of the outcome. The company wastes an unjustifiable amount money on hiring new unknowing candidates when they should be paying the dedicated agents what they are worth. They offer an average amount of PTO, but days requested are usually denied and you are put on a wait list. Meaning..you will never get the time off. The commission plan is not reliable and has been cut many times and likely will be cut again. Most of us top-preforming agents are making approx 30% less in commission of what we were making in Jan 2015 for the same amount of applications submitted but much harder work due to call demographics. Call quality is horrible as a result of a nationwide TV broadcast. The commercial is misleading and the less-educated, very low income level Americans (or not) call looking for something free. 90% of the callers don't know why they are calling and are a waste of time. The calls are frustrating and stressful. The eHealth culture has shifted from a professional fun environment where you could make a decent living to a high pressure call center for not so good pay. The poor quality calls after call after call after call added to the low compensation, micro-managing and the struggle to get PTO approved, is a fast path for burnout! If you are looking for a long-term career in Medicare Insurance Sales, do not look at eHealth.
