eHealth reviews

2.9

37% would recommend to a friend

(319 total reviews)
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Fran Soistman and Derrick Duke

46% approve of CEO

34% positive business outlook

Reviews by job title

319 reviews

Reviews about "Compensation"

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2.0
Jul 14, 2015

Costly Mistakes by Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people on the teams are wonderful to work with. Easy to navigate and get things done rather quickly

Cons

First it started with no bonuses for 2014, CEO bragging about his new purchases in front of employees the day before the layoff - TACKY Then the mass layoff of 150 employees. Management let credible, hardworking employees that had seniority go and kept employees with less seniority and not hardworking stay - shame on you! Now they have employees leaving daily, the company is in a "bad" state of repair.

1.0
Jul 6, 2015
Recommend
CEO approval
Business Outlook

Pros

The employees were great to work with, some of the supervisors were actually knowledgeable of how to manage employees. Break room is big. Great training and licensing.

Cons

Oh good lord where do I begin? The company has no loyalty to their employees! First, they cut everyones commission by 40% to where a top seller (me) would have a snowmans chance in hell at making over 100k/yr. Some of the management had no clue on how to manage employees, they treated us like we were kids coming right out of high school. If you were to get a complaint from a beneficiary, no matter if you actually did anything wrong or not, they will write you up. Some of the employees were forced to work ridiculous shifts. We signed a contract at the beginning of the year only for them to change it two months later. They've changed it several other times since then, I'm sure. This was such a great company to work for until they decided to self implode and lie about projections to investors and screw themselves over. Giving the brunt of it to their hard working employees.

1.0
Jun 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Good health benefits. Excellent supervisors. Most colleagues are nice and good to work with. Somewhat advanced automated technology improving continually. High call volume during AEP. High/Average to Low call volume during lock-in period depending on call routing and shift.

Cons

Is it dire straits? Only time will tell. It's kind of like the first grade. If the children aren't following extremely strict adherence, there will be unfavorable consequences. Really!!!??? Note: management does not lead by example! Medicare Compliance team and management not on the same page leading to confusion and unwarranted pressure. Egotistical Upper management can't face reality that Insurance agents, if productive, will make a lot of money relative to the trade. Often times near or more than management. That's just the way it is in sales no matter what the product is. Painful as it is, ehealth commission plans are a joke and keep getting worse. Every time we start selling more and making more money the comp plan is significant slashed. Management has actually verbalize that agents don't need to make more than $5k in commission per month! What an insult! Earnings were over projected and stock dropped overnight, resulting in a huge loss. Shareholders are pissed. As a backlash from the grenade, nearly 200 employees were terminated and of course the comp plan, once again reduced. Late last year, ehealth Medicare began airing a morally ambiguous, low-budget commercial targeting certain demographics. The callers are skeptical, argumentive and unknowledgeable. Most often, don't know why they're calling and the common denominator, they want something free from the government as the commercial implies.....miss leading at best. The calls are mentally draining...liken to a case worker for the health and human services department. Professional top performing agents and managers are leaving at the earliest opportunity for more favorable stable careers. Note: the job pool isn't what it was 4 years ago. There's much more opportunity available for experienced professionals. If you're looking for a professional rewarding career, ehealth will not fulfill that aspiration. They no longer promote growth and occasionally demote based on how ehealth stock is holding out.

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