eHealth reviews

2.9

38% would recommend to a friend

(320 total reviews)
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Fran Soistman and Derrick Duke

46% approve of CEO

34% positive business outlook

Reviews by job title

320 reviews

Reviews about "Compensation"

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1.0
Aug 27, 2024

You’ve Been Warned

Recommend
CEO approval
Business Outlook

Pros

The pro was the day I left the company. It was as if the entire weight of the world had been removed from my shoulders.

Cons

eHealth Insurance is the very definition of a "zombie company"—a lifeless entity that somehow still staggers on, with zero regard for its employees or clients. If you're thinking about working for or doing business with this company, do yourself a favor and look elsewhere. This place doesn’t just neglect its people; it shows outright disdain for them. A Toxic Culture of Disrespect From day one, it’s clear that eHealth Insurance doesn’t value its employees. The management sees staff as nothing more than numbers on a spreadsheet, easily replaceable and utterly disposable. They foster a toxic work environment filled with intimidation, micromanagement, and a complete lack of support. There's no investment in employee development, no encouragement, and certainly no appreciation. Instead, there is a pervasive atmosphere of fear and frustration. Discriminatory Practices What’s worse, eHealth Insurance has a well-known history of mistreating employees based on disability and sexual orientation. This company’s disregard for basic human rights is appalling. Employees with disabilities are often overlooked for opportunities and are not given the accommodations they need to succeed. Those who identify as LGBTQ+ face outright discrimination, from being passed over for promotions to enduring a hostile work environment filled with harassment and bigotry. Management turns a blind eye to these issues, if not outright encourages them. Exploiting Clients for Profit Clients are treated no better. The company prioritizes profit over people, pushing high-margin plans that are often completely unsuitable for the clients’ actual needs. Their so-called "advisors" are just glorified sales agents, incentivized to prioritize commissions over customer care. There's no genuine effort to provide tailored, thoughtful advice—only a relentless push to sell, sell, sell. An Organization Without a Soul eHealth Insurance is a company without a soul. It has no ethics, no integrity, and no respect for the people it employs or the customers it pretends to serve. The only thing it cares about is the bottom line, and it’s willing to sacrifice its reputation, its workforce, and its clients to stay afloat. A Clear Warning To anyone considering working here or buying their services: stay away. This is not a company that will support you, value you, or even treat you with basic human decency. eHealth Insurance is a shambling, hollow organization that has no place in today’s world, and it’s only a matter of time before its unethical practices catch up with it.

5.0
Aug 16, 2024

awesome

Recommend
CEO approval
Business Outlook

Pros

great pay and benefits. paid training

Cons

didn't really have very many

2.0
Aug 4, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to work from home. Decent base pay.

Cons

You will be under a microscope and micromanaged beyond anything you can imagine. You will get two 15 minute breaks and one 30 minute lunch. Good luck using the bathroom outside of those times! You will be lied to and gaslit repetitively. They will assign you to new carriers with horrific conversion rates, false advertisements, and irate callers them blame you for not selling a plan to a Senior that doesn't include their docs, rx, or have the benefits the senior called in to receive. They only care about the sale, the humans (employees and beneficiaries) do not matter one iota. They will alter your commission (IN THEIR FAVOR) every quarter and you have to sign on the dotted line. They do this a week or so into the new quarter and apply the changes retroactively. The Supervisors are brainwashed, overworked and put under insurmountable pressure which they in turn pass on to you! You will be lied to 100% of the time. They will tell you, you can earn 6 figures if you do everything they say. With their commission structure is its now IMPOSSIBLE! eHealth is a boiler room style call center disguised poorly as an insurance brokerage. You will be forced to endure "coachings" multiple times a week, where your supervisor will nitpick minor details of your calls, that have NOTHING TO DO WITH COMPLIANCE, and gaslight you into believing you missed a sale because you didn't do this or that.... it doesn't matter if the caller cussed you out and hung up on you. It's still your fault. The Supervisors have ZERO Medicare knowledge and pressure you into selling plans that do not benefit the caller. If you have a moral compass or value system this is NOT the place for you. They will use you, like an abusive partner, until you are burnt out, emotionally on edge, and physically exhausted and then they will discard you like trash. Prepare to make outbound calls on the "auto dialer". They say you will get incoming calls only. The lie detector has determined THAT IS A LIE. They are sneaky and cut CMS corners. They have out of country call centers making outbound calls to Medicare beneficiaries, then transferring them in house, and call that an incoming call. 90% of the time the people being transferred have no idea, at all, what they are being transferred for. You will be required to IGNORE ALL OF THEIR QUESTIONS, and get into the script. You will be required to collect personal information regardless of the caller telling you over and over again, "I'm not interested". They force you to "pipeline" un-sellable people so their auto-dialer can literally harass the person regardless of their clear request to be left alone. Your personal pipeline leads will be swept from you and put in the dialer. They could care less of another agent steals your sale. They promote and facilitate a toxicly competitive environment. It is eat or be eaten. You have to make a certain number of sales or you WILL BE TERMINATED!!!!! It makes agents desperate and desperate people do bad things like steal sales and put seniors in plans that do not serve their best interests. If you want to sell your soul for a decent hourly wage, but garbage commission, and you don't mind your morals and moral taking a beating, eHealth is perfect for you.

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