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      eHealth

      Engaged Employer

      eHealth reviews

      3.0

      39% would recommend to a friend

      (931 total reviews)
      avatar

      Fran Soistman and Derrick Duke

      49% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      eHealth has an employee rating of 3.0 out of 5 stars, based on 931 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      931 reviews
      3.0
      May 21, 2021

      Micromanagement

      Medicare sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The money is good. Folks are nice to work with.

      Cons

      But to get that money, you are pretty much tied down with little wiggle room. It’s a call center, so that is to be expected. I suppose if you’re not used to that kind of environment, it can be overwhelming. This makes the job very tedious.

      avatar
      eHealth Response
      5y
      Thank you for taking the time to share your feedback. We know that being an insurance agent is not a career for everyone however it can be a rewarding experience to help members understand their options and get the right coverage they need that could save them money. It’s dedicated agents, like you, that help make that happen. Thank you!
      4.0
      May 18, 2021

      Inconsistent

      Operations analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great service for customers, company is growing.

      Cons

      Does not title or support analysts properly. Project assignment and documentation is haphazard.

      4.0
      May 18, 2021

      Good Money but values are changing

      Medicare sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Money is good. They aim to make the average income around 70k but I've been able to beat that pretty consistently. All inbound calls. Sometimes you can walk away feeling like you've made people's lives a whole lot better.

      Cons

      They seem to be filtering calls in a way that seems very suspicious and infuriating. They have hundreds of lead sources and some lead sources convert a lot higher and some reps seem to get those calls more consistently. Because of regulations and the fact we are inbound, you have to be on the phone a minimum of 6 hours a day and they have recently become big sticklers about that. Sometimes you are pushed to sell people something that won't make their situation better. I refuse to jeopardize my integrity but those who do make a lot more money.

      avatar
      eHealth Response
      5y
      Thank you for the review. We are committed to providing our members with impartial advice to help them find plans that meet their unique needs and are always looking for ways we can improve. We appreciate your feedback and would like to learn more about the concerns you mention. Please contact humanresources@ehealth.com. ~ Bob Rees
      Viewing 613 - 615 of 931 Reviews
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      ReviewseHealth reviews

      Glassdoor has 991 eHealth reviews submitted anonymously by eHealth employees. Read employee reviews and ratings on Glassdoor to decide if eHealth is right for you.