eHealth reviews

3.0

39% would recommend to a friend

(932 total reviews)
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Fran Soistman and Derrick Duke

49% approve of CEO

36% positive business outlook

eHealth has an employee rating of 3.0 out of 5 stars, based on 932 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

932 reviews
1.0
Mar 30, 2026

RUN!!!!!!!!!!!!!

Recommend
CEO approval
Business Outlook

Pros

Benefits day 1. Work from home. That's it.

Cons

Everything. Tied to a phone line for 8-9 hours a day and 10+ during Open Enrollment with very little breaks. If you take a break they will reprimand you for taking a break. They would rather see you die making a sale then living and not making a sale. In my 15 years of working full time, the 8 months I was employed by them was by far the worst experience of my life! The management is toxic. They always preach, "trust our process and you will make it." Well guess what. Their process doesn't work. They preyed on the senior population to entice them to change their plans when there's no need for them to make any changes, unless it is absolutely necessary the beneficiary request to make that change. They work you to death during Open Enrollment where it is required for you to work a minimum of 10 hour days for 6 days a week. I worked with people who worked for 12+ hours on a handful of days. They don't care if you have a family or life outside of work. If you see this company saying they are hiring for positions or if a recruiter outreaches to you from them, DO NOT APPLY AND DO NOT ACCEPT ANYTHING from this unethical organization.

1.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

I learned a lot, made great networking connections.

Cons

Toxic management doesn’t listen to employees to improve process for target audience, making it hard to stand behind the company as the face of the sale. Revolving door of leadership, which could easily be avoided if the approach were client first and not leadership first.

1.0
Feb 26, 2026

Wow

Recommend
CEO approval
Business Outlook

Pros

*work from home / remote *benefits

Cons

My experience here was dreadful, This is coming from an agent who performed with a top #1 AEP team and also spent time in a PIP. eHealth is a fraudulent call center. Their business model is unethical and even with further investigation from the DOJ, they are still open. I find it odd that this organization hires licensed health insurance agents not realizing that many of us NOTICE EVERYTHING, and I mean EVERYTHING. There are 2 types of employees here, The ones who are easily influenced by questionable sales tactics, bait and switch, not knowing that this is not real medicare sales but a call center. There are also people like myself who observe the actions of the management and directors, who do not tell the truth and influence teams of adults to enroll beneficiaries into plans that are not suitable for them to make sale. This is why the Medicare industry is corrupt to its core. I was very vocal towards the end of my time here and became a target,,,,of course. When you stand up to injustices, you WILL pay the price. What price? No work life balance, long ridiculous hours, getting sick, and taking advantage of our most vulnerable demographic (seniors)? I was cornered by a director (female) and another women ive never seen before in a teams room on my last day. The same day I left the company I got a new opportunity as an independent field agent. I learned quickly how deep my brainwashing was at eHealth. Indepenedent FMO's DO NOT recommend call centers like this and help agents do this the right way for the beneficiaries while also giving you time and freedom to live your life, Working here is not good at all! It seemed like my peers were highly influenced and under alot of pressure. The sales management are in "a club". You will not prosper as a company for long doing unethical practices schemes. I look forward to the day that ehealth closes it doors, because they NEED to. Enough is Enough! I encourage current employees to really do your best to get out. You are better then this and no amount of fraudulent money is worth the stain that working here has on our resumes. Trust me, it is the talk of the industry and it does NOT look good! Management will find that out to, How will you tell another employer that you worked for an organization/call center that was "allegedly" investigated by the DOJ? Love yourself and seniors and the disabled enough and do the right thing,

Viewing 256 - 258 of 932 Reviews

Glassdoor has 992 eHealth reviews submitted anonymously by eHealth employees. Read employee reviews and ratings on Glassdoor to decide if eHealth is right for you.