No growth potential or appreciation from the top down for employees. This used to be a company that I was proud to work for but moral is down, employees are underpaid, and competition is only getting better. Four years ago we were at the top of our game but a pressure to become more of a "corporate" model started trickling in and now there is a senior leadership team that has no idea how to appreciate or retain their employees. Free cold brew and junk food doesn't make an employee feel appreciated, compensation for working hard does. Increasing the embarrassing amount that we get for our 401k match (for being in the financial services industry) does. These asks have been ignored and have been replaced with "distractions" like free food. When it comes to compensation, we are expected to be happy that we even qualified for a pay raise that is equal to an adjustment for cost of living meaning, we're breaking even each year and are not increasing any pay. Let me emphasize that a cost of living adjustment is the HIGHEST percentage that you can get. On top of that, the company just made quite a few employee cuts and a significant cut to our annual bonuses. Getting a promotion to a higher level is often just a title change, without incentive but you better believe it will be more work. External hires come in with higher pay but end up struggling and need training from the lower level employees. The leveling structure in each department is flawed and you often cannot move into a higher level in your role unless you fulfill a time requirement which means quantity (time in the industry) is more important than quality (of work) here. Normally, that would fly in other companies but with roles in the Client Services department, you need an extensive amount of application knowledge in order to be successful in the role and that not only sets up external hires in a higher role up for failure, but isn't fair to the tenured employees that are trying to continuously grow in the role. So disappointed in the direction that this company has gone and a lot of the tenured employees are losing their loyalty. Such a shame.
