eMoney Advisor reviews

Lack of communication between departments and from the top down. Upper management has little consideration of the effect of decisions on the front lines.

This company is going down hill fast, especially with how it treats it's lowest employee. Over the past year I've been working for eMoney, the culture of pass the buck here at emoney is so evident in the everyday workings of this place. The upper-management and senior staff put restrictions and strict governing on the lowest employee when specific stats are not looking adequate. When the stats look good however the upper-management and senior staff take all the credit. The brunt of the work falls on the lowest and most entry level employee who basically ends up a phone slave. Rules have gotten tighter with time off the phones due to there being a lack of employees. This lack of employee pressure is felt only by the lowest employee. The pressure is put on the entry level reps to recommend friends to company in order to receive the benefits that were taken away. Restrictions were put on growth at this company after being promised 7 month growth at the time of interview. A 18 month rule is now in place essentially trapping its current employees. They went as far as to hire externally requiring them to have to train a new employee for 90 days a job someone in entry level could have gotten promoted to and started yesterday. This company is going through a lot of changes and losing a lot of great talent. They put no value in their lowest employees and treat them as disposable. Working for Client Services is like working for a separate company.--