iCIMS reviews

3.1

49% would recommend to a friend

(793 total reviews)
avatar

Jason Edelboim

55% approve of CEO

29% positive business outlook

iCIMS has an employee rating of 3.1 out of 5 stars, based on 793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iCIMS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

793 reviews
1.0
Jun 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Great colleagues who are talented and collaborative Hybrid flexibility and decent infrastructure Once had a healthy data-driven culture

Cons

New leadership has caused massive disruption without direction Lack of transparency in decision-making, especially around performance evaluation Experienced professionals are let go with no warning or proper feedback Data teams are micromanaged despite being brought in for their expertise HR appears powerless or unwilling to support employees fairly

2.0
May 29, 2025

Poor EMEA Culture

Recommend
CEO approval
Business Outlook

Pros

The platform is capable and configurable, though not user friendly. The pay is reasonable compared to others in this space.

Cons

EMEA leadership are dismissive of anyone they do not deem to be 'at their level' and worst of all are demeaning to the team when things do not go their way. The platform itself is clunky and overwhelming to prospects, customers are frustrated with long lead times for implementation kick offs, poor customer service/support (not based in EMEA) and customers are unaware of platform updates unless they proactively reach out to their CSM. For a 'global' organisation, there is a severe lack of language capability, both on a platform and support level. Integrations are a real challenge, and clients are surprised that not only do they have to build to iCIMS APIs (iCIMS will not do the work), but they also need to pay for access to the endpoints they require per integration. Nobody goes into the office, and individuals are so busy they have no time to help colleagues and in particular newcomers who have questions on process/product.

1.0
Jun 21, 2025

Manipulative

Recommend
CEO approval
Business Outlook

Pros

They are good at gashlighting employees and bringing out their work

Cons

Office politics at peak. It would be a great show as viewer but you're the protagonist

Viewing 700 - 702 of 793 Reviews

Glassdoor has 866 iCIMS reviews submitted anonymously by iCIMS employees. Read employee reviews and ratings on Glassdoor to decide if iCIMS is right for you.