iCIMS reviews

3.1

49% would recommend to a friend

(794 total reviews)
avatar

Jason Edelboim

55% approve of CEO

29% positive business outlook

iCIMS has an employee rating of 3.1 out of 5 stars, based on 794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iCIMS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

794 reviews
2.0
Jul 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits, lots of extra days off Amazing work form home policy Great office spaces with plenty of in-office events worth going to work/life balance - never feel pressured to put in too many extra hours lots of great people

Cons

iCIMS, from the top down is a company that feels like it's speeding up with no plans of braking before it's too late. The CEO, Steve, is obviously a knowledgeable and charismatic leader who knows how to grow a company, but him and all his SAP buddies he filled the executive leadership team with lack a serious perspective on what's going on on the ground to meet their aggressive growth goals. Leadership loves bragging about how many awards we've won or how many news articles we've been mentioned in, meanwhile every single team - sales, customer support, professional services are all stretched so incredibly thin and can barely do their jobs while the company keeps buying more companies and pushing for more growth, while we get meetings every quarter telling us we fell short of our unrealistic goals yet again. The SDR department unfortunately suffers from the same thing. While the management team wants to be helpful, it's never felt like they had a grasp on what was going on in the day to day of SDR life. We're encouraged to set whatever meetings we can, but then senior sales leadership complains of low quality meetings when prospects are only interested in one product rather than the full ATS suite. While training has gotten better over my tenure, it still never felt like we were equipped to go out there and sell. ATS is a saturated and difficult market, and instead of actually being taught on value selling, it feels like we're encouraged to bribe and lie our way in to meetings, and then our managers ask why our AEs aren't converting the junk meetings we're setting, and then quota gets raised again. Sales is a field where there's so many unique ways to succeed, but iCIMS stifles creativity, actively discourages you from using anything other than their very weak official messaging. It's no wonder this company has such high turnover and so few promotions from SDR to AE/AM compared to other companies (maybe 1 or 2 every few months). The SDR department prides itself on hiring people from all professional backgrounds who want a career in sales, but don't expect to learn anything here.

5.0
Jul 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with, nice culture, people tend to stay and work here for a very long time Pretty good benefits

Cons

Management sometimes is a bit laidback

Viewing 223 - 225 of 794 Reviews

Glassdoor has 867 iCIMS reviews submitted anonymously by iCIMS employees. Read employee reviews and ratings on Glassdoor to decide if iCIMS is right for you.