Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 806 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 76 reviews)); "Good pay and the job was easy" ((in 52 reviews)); "Great people to work with and for." ((in 46 reviews)); "The team is great and shifts are flexible" ((in 20 reviews)); "Great Leaders and team members to work with." ((in 19 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 14 reviews)); "Newer technology managers have started to create a no" ((in 14 reviews)); "poor communication and technical support" ((in 12 reviews)); "Nepotism is big here." ((in 11 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Senior management

3.8

Career opportunities

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

768 reviews

1.0

Jun 27, 2021

Incompetent management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management only cares about their pockets.

Cons

Stay away from the Global Logistics

iHerb Response

4y

We always aim to deliver a great experience, and we are disappointed when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better in the future.

3.0

Jun 11, 2021

Into the fire

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good benefits, including a 401k with 4% employer match that's immediately 100% vested. The office was nice while we had it, with gym and snacks and a nice location in Irvine. Co-workers are cool, and the pay is good I think. The work is completely remote now, which is nice if you're into that. There are lots of smart engineers here working on building things on a big scale, and your output has a clear impact on the business. If you're smart and work hard you can make a difference.

Cons

Management is always on people's backs to meet arbitrary deadlines and push out the quickest most mediocre versions of the products they want, which is a waste of all the brilliant engineers and chips away at morale. As a result there's always something burning in production, and being on-call is like getting thrown into a fire. The tech debt is tremendous and makes new development more tedious than it should be. Layoffs are frequent, and it's clear that the company prefers to offload more work to developers overseas. Nepotism is the rule with upper management, not the exception. Overall direction of the company rarely gets communicated to the workers on the ground.

iHerb Response

4y

We appreciate your feedback and your detailed review. Our employee’s feedback is crucial, and we take it very seriously. We will make sure we bring this to upper management's attention.

5.0

Jun 2, 2021

Awesome Leadership, People, Product, and Culture 🙌

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Everything from onboarding to meeting new people, and working with leadership, iHerb has been fantastic! I joined in a remote capacity and have been to connect with over 200 people in my first month. Additionally, I've been able to connect with leadership and share ideas very easily, because they are wonderful at listening and prioritizing time to what is important - people, product, and culture. There is tons of positive energy and excitement around growth and team collaboration. I am so thrilled I decided to join! 💯✨

Cons

- - - - -

iHerb Response

4y

Thanks for being such a valued member of our team, we appreciate you taking the time to give us your feedback. Listening to your comments and taking action is what makes iHerb so great.

Viewing 472 - 474 of 768 Reviews

Jobs at iHerb

IT Support Specialist I

IT Support Specialist I

HR Generalist-DC Operations

iHerb

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Incompetent management

Into the fire

Awesome Leadership, People, Product, and Culture 🙌

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