iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews
4.0
Aug 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Great possibility to work remotely. Worthy salary.

Cons

Regular e-commerce company. Good opportunity to work as a customer support

1.0
Aug 21, 2020

DON'T WORK HERE!!!!!!

Recommend
CEO approval
Business Outlook

Pros

There is NO PROS TO THIS COMPANY

Cons

Horrible MANAGEMENT. NO OVER TIME.

avatar
iHerb Response
5y
Thank you for taking the time to provide feedback. We have implemented company wide surveys so that we may hear our team members thoughts and experiences. We encourage you to participate when these are sent out so that we may learn more from you on ways to improve and grow.
1.0
Aug 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Might get roughly market salary.

Cons

The company sells snake oil (sorry, homeopathy) to the desperate and ignorant. Rampant nepotism leads to incompetent upper- and middle-management. Don't worry, they will micromanage everything. Badly. They also threaten to fire the entire team from day one. Expect to work 20 hour days, 7 days a week. Be extremely guarded with your manager -- they are constantly documenting everything and taking things out-of-context so they can rake you over the coals on your evaluation. 360 evaluations mean any incompetent, petty, or jealous coworker can totally torpedo you. I saw three managers in four months (the last being the COO taking over daily stand-ups for an engineering group). And get used to teams of more managers than engineers. It's a sycophantic race to the bottom.

Viewing 565 - 567 of 768 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.