Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      iHerb

      Engaged Employer

      iHerb reviews

      3.8

      71% would recommend to a friend

      (768 total reviews)

      Emun Zabihi

      79% approve of CEO

      82% positive business outlook

      Ratings by demographic groups

      iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      768 reviews
      1.0
      Jul 5, 2018

      Horrible Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Fruits AC throughout the warehouse

      Cons

      Management is very unprofessional! People quit everyday Favorites/Racism Gossiping about employees between upper management.

      avatar
      iHerb Response
      7y
      While we appreciate you taking the time to leave your feedback as it relates to your experience working at iHerb, it is disappointing to hear that we were not given the opportunity to address your concerns while you were still employed at one of our locations. iHerb prides itself in the fact that we have one of the lowest turnover rates in our industry. Management here at iHerb makes great strides to institute and follow a system of fair and just business practices ensuring that all employees are given an opportunity to succeed. We certainly wish you the best of luck in future endeavors.
      1.0
      Jul 4, 2018

      Customer Service

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health Environment

      Cons

      Mangement requires the new hired (within 90 days) to answer 100 customer's emails per day. Replying to International customers with different issues really need attention to details but management does not give you the time to get to that level. The international iHerb.com queue does not receive that many emails per day in order for the new employee to reach 100 emails daily goal. So, it is hard to comprehend and understand the management expectations. It does not make sense. You will. try your best within your first 90 days, right? But iHerb.com does not care. Very poor management. If you get pregnant within your first 90 days, you will get fired. This "Healthy" company is very fake. Do your research before you get involved with iHerb.com.

      avatar
      iHerb Response
      7y
      It is unfortunate that you feel that your time at iHerb was unfavorable. As with any company, there are standards within each department based on “realistic” expectations that are progressive over the course of training. The more concerning aspect to this review is the inflammatory accusation in regards to iHerb terminating individuals that are pregnant and/or expecting. iHerb supports one’s ability to freely express their likes and dislikes but does not support disgraceful and harmful allegations that bare no semblance of truth or accuracy.
      4.0
      Jul 2, 2018

      Customer Service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, great team, great company

      Cons

      Repetitive work, no opportunity for growth

      avatar
      iHerb Response
      8y
      We are disappointed to hear that you did not stay with the company longer, as there is tremendous advancement opportunity here at iHerb. However, we are pleased to hear that you did enjoy your fantastic team members in addition to your schedule flexibility. We sincerely wish you the best luck in future endeavors.
      Viewing 685 - 687 of 768 Reviews
      Related searches: iHerb jobs | iHerb salaries | iHerb benefits | iHerb interviews
      ReviewsiHerb reviews

      Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.