iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews
5.0
Apr 7, 2017

Warehouse Manager

Recommend
CEO approval
Business Outlook

Pros

Iherb is flexible to allow me to use my skills and ideas to make improvements. Team members are encouraged to speak freely and talk about concerns. The management team listens to the team and focuses on resolving issues and discusses all ideas submitted to the company. Iherb tries as much as possible to promote within and team up the experienced people with the non-experienced people to get everyone trained and help them to succeed. Iherb believes in putting people where they work the best but encourages them to work outside the box and break their comfort zone.

Cons

I have worked with the company for over a year and have not seen any down sides to working here.

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iHerb Response
9y
Your feedback is truly appreciated. We sincerely aim to ensure that all employees feel valued and respected. The input and excitement for new and innovative ideas often comes from our diverse and experienced team members, like yourself. We certainly hear your request for more training and appreciate this feedback. We will address this need and promptly respond accordingly.
5.0
Apr 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Good communication and great employee incentives. Truly care about providing the best work environment. Strong management that supports a good and positive culture. You truly feel and know your part of a team.

Cons

None at this time to share

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iHerb Response
9y
Stellar!! We are pleased that your experience so far has been a great one. Our goal is to remain transparent and diligent in our combined efforts to align all business units in the goal of creating, and maintaining, an "Awesome Company Culture." Thank you for your advice, it is certainly appreciated and will not fall on deaf ears. Thank you for joining the iHerb team.
4.0
Apr 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Clean, climate controlled warehouse environment with a focus on using technology to improve the customer experience. Management appears to be very accessible and is open to new ideas and perspectives.

Cons

Changes can occur quickly and with little notice. Overtime demands can be sporadic and extended.

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iHerb Response
9y
We are so pleased to hear that you also enjoy working in our beautifully designed ergonomic environment. We take great pride in offering a temperature controlled facility in addition to Managers that are attentive to their hardworking team members. We defiantly hear your improvement feedback and will ensure that we pass this along to the appropriate business unit. Although, very inconvenient, it is a great sign to our employees that our business is and has been in rapid growth mode for over ten years now.
Viewing 685 - 687 of 768 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.