Does iTHINK Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, iTHINK Financial employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at iTHINK Financial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at iTHINK Financial?

68% of iTHINK Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iTHINK Financial 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at iTHINK Financial?

Member Service Advisor (6) , MSA (3) , Branch Manager (2) , Manager (2) , Member Service Representative (2) , Software Engineer (2)

What are the pros of working at iTHINK Financial according to real employee reviews?

"Competitive benefits and qualified co" ((in 5 reviews)); "The Weekly pay was great" ((in 4 reviews)); "Growth opportunities with a growing company." ((in 3 reviews)); "Advancement opportunities, remote work opportunity, work life balance" ((in 3 reviews))

What are the top reviewed iTHINK Financial locations?

Atlanta , Delray Beach , Marietta , Boca Raton , Chicago , New York , Fishkill , Minneapolis , Cincinnati , San Jose , Boynton Beach , Miami , Orlando , Sebastian , Kennesaw , Roswell , South Florida , Confidence

iTHINK Financial reviews

3.9

68% would recommend to a friend

(59 total reviews)

Michael L. Miller

88% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (59 reviews)

Ratings by demographic groups

Sexual orientation

Disability

Parent or family caregiver

iTHINK Financial has an employee rating of 3.9 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iTHINK Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

59 reviews

5.0

Apr 6, 2025

Happy Employee

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Advancement opportunities, salary, work/life balance, time off, community involvement opportunities

Cons

I’ll let you know when I find one!

2.0

Mar 24, 2025

CU acting like a big bank

Msr i

Recommend

CEO approval

Business Outlook

Pros

- Lot of opportunity for growth - Solid incentive payout if you can reach goals - Recruiting makes effort to get a diverse group of people most departments. Lots of personalities, backgrounds, and career stages. Made it a interesting place to work and learn from others. -Good hours to get around ATL traffic.

Cons

- Lost all sense of community and is fully focused on rapid growth. Members often complained that it feels like any other major bank. - Goals are out of touch with business. - Base pay is on the lower side -Culture is nice nasty micromanagement

iTHINK Financial Response

1y

Thank you for your feedback. We're glad you value our flexible scheduling, staff diversity, and growth opportunities—key aspects of our culture. We hear your concerns about community, micromanagement, performance goals, and compensation. We're working on building stronger team connections, improving trust and autonomy, refining goal setting, and regularly reviewing our pay structure to stay competitive. We appreciate your insights—they help us grow and improve.

5.0

Nov 19, 2024

Great Company

Member service advisor

Recommend

CEO approval

Business Outlook

Pros

Great work environment, everyone is like family.

Cons

It may be harder to help the older members that come in.

Viewing 13 - 15 of 59 Reviews

Jobs at iTHINK Financial

Member Service Advisor

Roswell, GA

View job

Member Service Advisor/Teller

Delray Beach, FL

View job

Member Service Advisor

Executive Director - iTHINK Community Foundation