impact.com reviews

3.6

70% would recommend to a friend

(377 total reviews)
avatar

Dave Yovanno

84% approve of CEO

61% positive business outlook

impact.com has an employee rating of 3.6 out of 5 stars, based on 377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The impact.com employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

377 reviews
4.0
Jun 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Serving the community, giving back in many ways

Cons

Toxic work environment over competitiveness with coworkers

4.0
May 9, 2023

growing pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool industry, great client base, customers love the product. SaaS company that is definitely going places. At some companies you need to drink the kool-aid, but Impact really brings value to its clients. Empathetic CEO. Dave is great and so are many other leaders. I really felt like the company did a good job of embodying values like inclusivity, collaboration, striving to "delight, retain and grow" businesses, and inspiring employees to be mission-driven and passionate about the product. Positive culture with lots of talented people. Decent benefits.

Cons

Frequent leadership changes in the past couple years have led to increased stress among employees, slowed-down communication between departments, lack of alignment on any initiative or roll-out, constantly changing expectations/objectives. Training for new upper-level hires also seemed to be seriously lacking. Quarterly review process was not taken seriously. Complaining culture under the sales umbrella. Work-life balance on my team was nonexistent.

3.0
Dec 15, 2022

Impact

Recommend
CEO approval
Business Outlook

Pros

Flexibility of work hours & ability to work from home.

Cons

Higher compensation more in line with industry standards. Clear understanding of chain of command. Clear understanding of objectives, roles and responsibilities.

Viewing 73 - 75 of 377 Reviews

Glassdoor has 417 impact.com reviews submitted anonymously by impact.com employees. Read employee reviews and ratings on Glassdoor to decide if impact.com is right for you.