A refreshing change with great customer engagement opportunities
Pros
• Fantastic exposure to enterprise SaaS sales in the banking and credit union sector — customers are genuinely excited about the product and open to renewals and upselling. • Steep learning curve; I’ve grown significantly in understanding client relationship management and enterprise deal cycles. • Leadership is approachable, and despite being a startup, the vision is clear and motivating. • After coming from chaotic startups, the culture here feels like a breath of fresh air — collaborative, supportive, and customer-focused.
Cons
• Onboarding could be more structured. A lot of the learning happens on the fly, which can be challenging for someone new to the industry. Company is working on a playbooks initiative which is helping the cause here. • Processes are still evolving as the company scales; expect some ambiguity at times.
