interface AI reviews

2.8

40% would recommend to a friend

(194 total reviews)

Srinivas Njay

39% approve of CEO

41% positive business outlook

interface AI has an employee rating of 2.8 out of 5 stars, based on 194 company reviews on Glassdoor which indicates that most employees have an average working experience there. The interface AI employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

194 reviews
1.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

- Shiny new opportunity appears good from the outside. - Decent salary, but they make you work for every penny and beg for your earned commission!! - If you enjoy workplace drama and bullying, this might be your "entertainment."

Cons

- Sales is encouraged to lie to customers and overpromise. This is what pushed me out. Imagine building so much rapport with your prospects that you feel bad selling to them..... - Unprofessional environment: meetings are never on time. We actually sit around in a quiet zoom meeting as we all wait for our glorious king, the CEO Srinivas Njay to make his presence. - The CEO was upfront that he prefers working with salespeople "that don't have families" as they will have more time to put in the role. He expects 12+ hours daily and responding to him at midnight. - I remember trying to find a customer reference to speak with a customer about their good experience. It wasn't until I realized how hard this was, that I realized how unhappy nearly every customer is with interface. - The CEO constantly lies: to employees, partners, and customers. Expect blatant falsehoods, manipulation, and corporate spying - The CEO personally scratches and claws to bring in any deal, regardless of ethics or long term viability. This creates a culture of desperation and short term thinking. - CEO is incredibly arrogant and refuses to let anyone else have input. - Plainly, this company is full of lies.

5.0
Jul 2, 2025
Recommend
CEO approval
Business Outlook

Pros

I appreciate the chance to work closely with founders and shape how Customer Success functions. It’s not common to find a company where your voice has weight from day one. There’s a lot of energy, and the team genuinely wants to build something meaningful. The product addresses a real need in the market, and the client base—mostly credit unions and regional banks—is both interesting and values-driven. There’s a scrappy spirit here that reminds you why startups can be exciting.

Cons

The pace is relentless. If you’re used to more defined processes and resources, be prepared for some culture shock. It can feel like building the plane while flying it—strategy meetings in the morning, customer escalations by lunch, and onboarding calls in the evening. Not much room for work-life balance. Also, alignment across teams can sometimes be a challenge, especially when priorities shift quickly. This is not a knock—it’s just the nature of early-stage companies trying to scale fast.

Viewing 16 - 18 of 194 Reviews

Glassdoor has 199 interface AI reviews submitted anonymously by interface AI employees. Read employee reviews and ratings on Glassdoor to decide if interface AI is right for you.