-Leadership is not supportive of the part-time workers or those workers that work on the floor the majority of the time. Saw workers often get taken advantage of to extend their shifts - sometimes to 12-14 hour days during the holidays. Most store leadership doesn't even work on the floor and leave their staff to deal with difficult guests.
-Often employees were allowed to come to work sick during a pandemic because there was no one else available for coverage. This happened several times throughout COVID-19.
-Company preaches that they care about the employee experience, but they do not. Store leaders are often not versed in employment laws nor do they care about employee well being.
-Typically cut hours tremendously and staffed the store short on busy days. Leadership never covered call offs.
-Filed several complaints against management with regional Human Resources (who lives on the other side of the country and had never visited our store in person) and was removed from the schedule consequently for speaking up as an advocate for my team members.
-Leadership gossips about team members calling those that hold them accountable to do their job "difficult".
-Customers treat you horribly - often demanding you to do things against store and company policy and leadership would just break rules rather than educate the guest on the appropriate rules.
