lululemon reviews

4.0

76% would recommend to a friend

(10,519 total reviews)
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Calvin McDonald

74% approve of CEO

57% positive business outlook

lululemon has an employee rating of 4.0 out of 5 stars, based on 10,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The lululemon employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
1.0
May 17, 2014
Recommend
CEO approval
Business Outlook

Pros

- culture is great - staff are very friendly, people you will remain friends with for life - fitness class benefit promote a healthy lifestyle and saves you a lot of money

Cons

- unsupportive environment - management expected you to do everything even though the company doubled in size - was told not to take vacation for an extended period of time - could not continue school because I couldn't take time off to write exam - was discriminated for being single and therefore told it was ok to work overtime - management didn't care about you as long as you got the job done - culture that is advertised is NOT practiced in real life

2.0
May 6, 2014
Recommend
CEO approval
Business Outlook

Pros

It was enjoyable to work with fellow educators because I felt we were all of a similar mindset: goal oriented, fitness loving, fun, etc. The perks they offered us were nice as well, such as the gym classes and the discount at their stores.

Cons

Unfortunately, the pros do not outweigh the cons; though I never had a problem dealing with employees at my level, once you moved up to the next rung there were serious issues. There's no accountability in terms of what the key leaders or assistant managers might be doing that you have a problem with (very "who watches the watchmen" sort of deal). Like many have said here, most - if not all - of your managers are in their mid-20s and it shows. They tout work-life balance as something that they strive for, but honestly, if you're not showing your face and making your presence known/chumming it with upper management, you will be cast aside. Many people felt that hours were given based on preferential treatment, and not on actual needs as displayed by the employees. Compensation, though higher than the average rate, was still very little, and with such volatility in how many hours you might be receiving, it was often stressful not knowing how much income you might actually be receiving. Furthermore, they expected you to often come much earlier than your shift, which is understandable; however, receiving negative "feedback" for arriving not early enough by their standards was difficult to comprehend, especially when many people could not sustain a living simply by working at Lululemon, and required other forms of employment to maintain an adequate standard of living. Power plays were definitely a thing here, and that might come from the fact that management was just a couple years older than the average educator. This became especially apparent when after working under various managers; because no one was in charge of the managers, often working under one of their shifts meant that you would do things their way, which often undermined the work of another manager. But it didn't matter, because there was no one there to hold them accountable for their actions. Innovation, like the work-life balance, was constantly encouraged, so long as you didn't annoy anyone in management. Finally, as many other have said here, management constantly doled out what they termed "feedback", which more often than not felt like a way for them to undermine your work and/or paint you as a bad employee. If there was something that they didn't particularly like that you did, they would make sure to make a note of it so that other managers could see your "shortcomings". In the end, there was not much wiggle room for the creativity that they talked about so freely; it was often best to put your head down, make few suggestions, and do the task at hand (or, if the store was empty and there was nothing to do, pretend that you were doing something). This is all unfortunate, because although I did enjoy my time there as a whole, it became very apparent that unless I wasn't completely willing to bow down to the culture and drink the Lulu Kool-Aid, then I would forever be considered an outsider.

2.0
May 4, 2014
Recommend
CEO approval
Business Outlook

Pros

They pay for you to workout and you meet a ton of people. It's a great launching pad because you will be thrown into a crazy network of people not to mention get to know many wealthy guests who are regulars at the store. The culture of the brand is very positive and good for writing down your goals.

Cons

Challenges are that it's mostly women who work at the store which can be overwhelming at times. Depending on your store there can be major drama. Other things include super clickiness or even personality differences can be an issue of wether or not you can move up to your next role. If they like you, then you can move up. Also they document every little thing about you in this book and watch for patterns they want to fix about you. If you sense that you are not liked by management watch your back because they will write down anything they can in this book and talk about it in there management meetings and then figure out ways they can fire you.

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