Sales Management Continues to Make Improvements, Upgrade Comp Plan
Pros
The core product is solid, management have all come from a sales background, the comp plan makes it possible to hit 6 figures with essentially an entry-level cloud services sales position. The company has set up a solid customer service platform, and along with being the top-rated VoIP provider for multiple years in a row, it makes Ooma Office an easier sell than competing telecom services. Good benefits, 401k match, stock options, and more importantly for me was the fact that they are aggressively expanding and new roles are opening up so there is a real possibility for career advancement in a hurry.
Cons
At times it feels like working for a start-up, but one without any debt. So if you don't tolerate changes in your job description well, this might not be the job for you just yet. There have been a number of changes during my tenure, but they were always for the better in my opinion.
