ooma reviews

3.6

69% would recommend to a friend

(219 total reviews)
avatar

Eric Stang

79% approve of CEO

73% positive business outlook

ooma has an employee rating of 3.6 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ooma employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.4 stars).

Reviews by job title

219 reviews
1.0
Nov 9, 2016

AVOID!!!

Recommend
CEO approval
Business Outlook

Pros

A decent product that has much to offer offset by horrendous sales managers and sales policies and constantly changing commission structure.

Cons

1. People are brought on as contract employees with horrible benefits. Some get promoted to regular employee, but there is NO set standard and the requirements change as management sees fit with no communication or accountability. 2. There is NO transparency. Sales managers are unaccountable and refuse to allow workers access to anyone in upper management. No phone numbers are provided, and if an email is sent, that is regarded as a fireable offense. 3. Commissions change from month to month, sometimes even mid month and they are NEVER done so to benefit the reps. 4. Training is minimal. 5. Sales manager takes care of pet reps and allows everyone else to die on the vine. And if anyone objects, see #2. 6. Sales managers talk to employees in condescending manner. Completely unmotivating. 7. Dishonest marketing tools that are designed to mislead the customers.

4.0
Nov 8, 2016

Good place to begin your sales career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to jump-start your sales career.

Cons

A demanding role that can lead to burnout.

Viewing 187 - 189 of 219 Reviews

Glassdoor has 243 ooma reviews submitted anonymously by ooma employees. Read employee reviews and ratings on Glassdoor to decide if ooma is right for you.