Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has been stable over the past 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (184) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Senior Technician (6) , Mobile Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 38 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 30 reviews)); "You learn a lot and have a good work environment to do so" ((in 22 reviews)); "Good training much good experience" ((in 21 reviews)); "Flexible hours and usually simple workflow." ((in 17 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 98 reviews)); "The management was poor." ((in 51 reviews)); "My manager was completely incompetent," ((in 11 reviews)); "upper management has terrible communication and is very disorganized" ((in 9 reviews)); "No pto" ((in 7 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

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uBreakiFix

uBreakiFix reviews

3.1

37% would recommend to a friend

(830 total reviews)

Justin C Wetherill

41% approve of CEO

34% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.6

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

830 reviews

5.0

Feb 16, 2016

Computer Tech

Lead technician

Recommend

CEO approval

Business Outlook

Pros

Great customer service and growing knowledge

Cons

work hours Bad.. overall enjoyed the company just needed more compensation

4.0

Feb 11, 2016

Solid company but could get unnessasarily stressful

Repair technician

Recommend

CEO approval

Business Outlook

Pros

Good staff, good manager, promotes internally, good upward mobility. Working environment is flexible (we could eat or get food if there was nothing pressing that had to be done).

Cons

Constant repair environment can be stressful. Parts don't arrive or are defective, devices are broken and puts the entire office in a bad mood.

1.0

Jan 6, 2016

You will only be taken advantage of.

Repair technician

Recommend

CEO approval

Business Outlook

Pros

-Fine, skilled coworkers -Always work to do -Great learning experience

Cons

Management and ownership never wanted anything other than money. I had my hours cut, bonuses tightened, and my hours were given to the already overworked salaried workers just to squeeze as much labor out of the workers for the least money. I became a talented tech who could fix things otherwise considered unfixable, but while saving these devices in the name of going above and beyond for the customer, all I found were reprimands and disciplinary actions for not leaving them behind and cranking out iphone repairs. The company shows a real disparity between espoused values and enacted values. Pay does not match what it should. You will only be taken advantage of.

Viewing 820 - 822 of 830 Reviews

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Jobs at uBreakiFix

Store/Remote Technician

Store/Remote Technician

Customer Experience and Sales Specialist

Cell Phone Technician

Inventory Coordinator