How does the salary as Customer Service Representative at FirstEnergy compare with the base salary range for this job?

The average salary for Customer Service Representative is $45,994 per year (estimate) in US , which is 1% lower than the average FirstEnergy salary of $46,476 per year (estimate) for this job.

Are Customer Service Representative professionals at FirstEnergy in US satisfied with their compensation?

FirstEnergy employees working as Customer Service Representative in US have attributed a compensation and benefits rating of 3.8 out of 5 stars, based on 29 ratings. This is 3% higher than the average of Customer Service Representative professionals at FirstEnergy worldwide.

What is the salary trajectory of a Customer Service Representative?

The salary trajectory of a Customer Service Representative ranges between locations and employers. The salary starts at $0 per year (estimate) and goes up to $0 per year (estimate) for the highest level of seniority.

How much does a Customer Service Representative make at FirstEnergy?

The estimated average salary for a Customer Service Representative at FirstEnergy is $45,994 per year or $22 per hour, but some professionals have reported earning up to roughly $66,987 per year (90th percentile). The typical pay range is between $38,031 (25th percentile) and $56,162 (75th percentile) annually. This is based on 47 salaries submitted by FirstEnergy Customer Service Representative professionals on Glassdoor, as of Jul 2026.

What is the typical salary for a Customer Service Representative per hour?

Customer Service Representative professionals typically earn between $18 and $27 per hour.

What is the typical salary for a Customer Service Representative per month?

Customer Service Representative professionals typically earn between $3,169 and $4,680 monthly.

What is the pay for job titles similar to Customer Service Representative at FirstEnergy?

Customer Service Associate - with an estimated total pay of $17 - $25/hr, CSA - Customer Service Associate - with an estimated total pay of $17 - $26/hr, Customer Service Assistant - with an estimated total pay of $18 - $27/hr, Customer Service Representative - with an estimated total pay of $19 - $27/hr, Customer Service Representative (CSR) - with an estimated total pay of $19 - $27/hr

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All FirstEnergy salaries

Total salary range for FirstEnergy Customer Service Representative Hourly Pay

Total Pay

$19

$27_/hr

About our data

Last updated Apr 10, 202547 Salaries submitted

Pay breakdown

$22

Median total pay

Base Pay

93%

$17 - $24/hr

$21/hrmedian

Bonus

$1 - $2/hr

$2/hrmedian

Deep dive into Pay

Recent salaries shared by Customer Service Representative at FirstEnergy

Job Title | Years of Experience

Base • Additional pay

Location

Date submitted

Job Title | Years of Experience

Location

Date submitted

Base • Additional pay

Customer Service Representative

1-3 years

$20 - $23/hr

Akron, OH

submitted on Jun 9, 2022

$20 - $23/hr

Customer Service Representative

1-3 years

$13 - $15/hr

Reading, PA

submitted on Jun 1, 2022

$13 - $15/hr

Customer Service Representative

0-1 year

$14 - $16/hr

Fairmont, WV

submitted on May 12, 2022

$14 - $16/hr

Customer Service Representative

1-3 years

$14 - $16/hr

Fairmont, WV

submitted on Feb 9, 2022

$14 - $16/hr

Customer Service Representative

4-6 years

$13 - $15/hr

Akron, OH

submitted on Dec 28, 2021

$13 - $15/hr

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Customer Service Representative

1-3 years

$17/hr

($17 • $0)

Akron, OH

submitted on Jun 1, 2021

$17/hr

$17 • $0

Customer Service Representative

1-3 years

$20/hr

($20 • $0)

Reading, PA

submitted on Jun 1, 2021

$20/hr

$20 • $0

Customer Service Representative

1-3 years

$17 - $19/hr

Fairmont, WV

submitted on Jan 19, 2021

$17 - $19/hr

Customer Service Representative

0-1 year

$11 - $13/hr

Akron, OH

submitted on Dec 29, 2020

$11 - $13/hr

Customer Service Representative

1-3 years

$11 - $13/hr

Rea, PA

submitted on Oct 30, 2020

$11 - $13/hr

Viewing 21 - 30 of 30

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FirstEnergy

Total salary range for FirstEnergy Customer Service Representative Hourly Pay

About our data

Pay breakdown

$22

Recent salaries shared by Customer Service Representative at FirstEnergy

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Total salary range for FirstEnergy Customer Service Representative Hourly Pay

About our data

Pay breakdown

$22

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FirstEnergy pay FAQs