IBM employees working as Customer Support Engineer in US have attributed a compensation and benefits rating of 3 out of 5 stars, based on 2 ratings. This is in line with the average of Customer Support Engineer professionals at IBM worldwide.
The salary trajectory of a Customer Support Engineer ranges between locations and employers. The salary starts at $149,489 per year (estimate) and goes up to $320,324 per year (estimate) for the highest level of seniority.
The estimated average salary for a Customer Support Engineer at IBM is $126,679 per year or $61 per hour, but some professionals have reported earning up to roughly $194,391 per year (90th percentile). The typical pay range is between $101,961 (25th percentile) and $159,164 (75th percentile) annually. This is based on 13 salaries submitted by IBM Customer Support Engineer professionals on Glassdoor, as of Jul 2026.
Customer Support Engineer professionals typically earn between $49 and $77 per hour.
Customer Support Engineer professionals typically earn between $8,497 and $13,264 monthly.
