Lumen employees working as Customer Order Resolution Representative in US have attributed a compensation and benefits rating of 2.3 out of 5 stars, based on 2 ratings. This is in line with the average of Customer Order Resolution Representative professionals at Lumen worldwide.
The estimated average salary for a Customer Order Resolution Representative at Lumen is $56,251 per year or $27 per hour, but some professionals have reported earning up to roughly $86,160 per year (90th percentile). The typical pay range is between $45,252 (25th percentile) and $70,576 (75th percentile) annually. This is based on 7 salaries submitted by Lumen Customer Order Resolution Representative professionals on Glassdoor, as of Jul 2026.
Customer Order Resolution Representative professionals typically earn between $22 and $34 per hour.
Customer Order Resolution Representative professionals typically earn between $3,771 and $5,881 monthly.