Question 1

How does the salary as  Customer Service Representative II at Mercer compare with the base salary range for this job?

Accepted Answer

The average salary for Customer Service Representative II is $47,876 per year (estimate) in US, which is 2% lower than the average Mercer salary of $48,727 per year (estimate) for this job.

Question 2

Are Customer Service Representative II professionals at Mercer in US satisfied with their compensation?

Accepted Answer

Mercer employees working as  Customer Service Representative II in US have attributed a compensation and benefits rating of 3.5 out of 5 stars, based on 1 ratings. This is in line with the average of Customer Service Representative II professionals at Mercer worldwide.

Question 3

What is the salary trajectory of a  Customer Service Representative II?

Accepted Answer

The salary trajectory of a Customer Service Representative II ranges between locations and employers. The salary starts at $0 per year (estimate) and goes up to $0 per year (estimate) for the highest level of seniority.

Question 4

How much does a Customer Service Representative II make at Mercer?

Accepted Answer

The estimated average salary for a Customer Service Representative II at Mercer is $47,876 per year or $23 per hour, but some professionals have reported earning up to roughly $65,739 per year (90th percentile). The typical pay range is between $40,885 (25th percentile) and $56,630 (75th percentile) annually. This is based on 7 salaries submitted by Mercer Customer Service Representative II professionals on Glassdoor, as of Jul 2026.

Question 5

What is the typical salary for a Customer Service Representative II per hour?

Accepted Answer

Customer Service Representative II professionals typically earn between $20 and $27 per hour.

Question 6

What is the typical salary for a Customer Service Representative II per month?

Accepted Answer

Customer Service Representative II professionals typically earn between $3,407 and $4,719 monthly.

Question 7

What is the pay for job titles similar to Customer Service Representative II at Mercer?

Accepted Answer

Customer Service Representative - with an estimated total pay of $40K - $55K/yr, Customer Service Representative (CSR) - with an estimated total pay of $41K - $56K/yr, Customer Service Representative II - with an estimated total pay of $43K - $56K/yr, Senior Customer Service Representative - with an estimated total pay of $48K - $67K/yr, Senior Customer Service Coordinator - with an estimated total pay of $53K - $77K/yr

Mercer

Total salary range for Mercer Customer Service Representative II

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$49K

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