MetLife employees working as Customer Service Representative II in US have attributed a compensation and benefits rating of 3 out of 5 stars, based on 10 ratings. This is 3% lower than the average of Customer Service Representative II professionals at MetLife worldwide.
The estimated average salary for a Customer Service Representative II at MetLife is $47,871 per year or $23 per hour, but some professionals have reported earning up to roughly $65,728 per year (90th percentile). The typical pay range is between $40,882 (25th percentile) and $56,622 (75th percentile) annually. This is based on 15 salaries submitted by MetLife Customer Service Representative II professionals on Glassdoor, as of Jul 2026.
Customer Service Representative II professionals typically earn between $20 and $27 per hour.
Customer Service Representative II professionals typically earn between $3,407 and $4,719 monthly.