How does the salary as Customer Service Associate at PetSmart compare with the base salary range for this job?

The average salary for Customer Service Associate is $49,051 per year (estimate) in US , which is 43% higher than the average PetSmart salary of $34,224 per year (estimate) for this job.

Are Customer Service Associate professionals at PetSmart in US satisfied with their compensation?

PetSmart employees working as Customer Service Associate in US have attributed a compensation and benefits rating of 2.8 out of 5 stars, based on 9 ratings. This is 24% lower than the average of Customer Service Associate professionals at PetSmart worldwide.

What is the salary trajectory of a Customer Service Associate?

The salary trajectory of a Customer Service Associate ranges between locations and employers. The salary starts at $0 per year (estimate) and goes up to $0 per year (estimate) for the highest level of seniority.

How much does a Customer Service Associate make at PetSmart?

The estimated average salary for a Customer Service Associate at PetSmart is $49,051 per year or $24 per hour, but some professionals have reported earning up to roughly $72,048 per year (90th percentile). The typical pay range is between $40,449 (25th percentile) and $60,190 (75th percentile) annually. This is based on 21 salaries submitted by PetSmart Customer Service Associate professionals on Glassdoor, as of Jul 2026.

What is the typical salary for a Customer Service Associate per hour?

Customer Service Associate professionals typically earn between $19 and $29 per hour.

What is the typical salary for a Customer Service Associate per month?

Customer Service Associate professionals typically earn between $3,371 and $5,016 monthly.

What is the pay for job titles similar to Customer Service Associate at PetSmart?

Customer Service Representative - with an estimated total pay of $14 - $18/hr, Customer Service - with an estimated total pay of $14 - $18/hr, Customer Service Associate - with an estimated total pay of $15 - $18/hr, Customer Service Representative (CSR) - with an estimated total pay of $15 - $19/hr, Customer Service Lead - with an estimated total pay of $16 - $19/hr

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All PetSmart salaries

Total salary range for PetSmart Customer Service Associate Hourly Pay

Total Pay

$15

$18_/hr

About our data

Last updated Apr 10, 202521 Salaries submitted

Pay breakdown

$16

Median total pay

Base Pay

100%

$15 - $18/hr

$16/hrmedian

Deep dive into Pay

Recent salaries shared by Customer Service Associate at PetSmart

Job Title | Years of Experience

Base • Additional pay

Location

Date submitted

Job Title | Years of Experience

Location

Date submitted

Base • Additional pay

Customer Service Associate

1-3 years

$17/hr

($17 • $0)

Phoenix, AZ

submitted on May 17, 2023

$17/hr

$17 • $0

Customer Service Associate

1-3 years

$15/hr

($15 • $0)

Ontario, CA

submitted on Dec 23, 2022

$15/hr

$15 • $0

Customer Service Associate

7-9 years

$15 - $17/hr

Ocean Grove, NJ

submitted on Jul 11, 2022

$15 - $17/hr

Customer Service Associate

0-1 year

$14 - $16/hr

Chicago, IL

submitted on Jun 30, 2022

$14 - $16/hr

Customer Service Associate

1-3 years

$12 - $14/hr

Orlando, FL

submitted on Jun 14, 2022

$12 - $14/hr

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Customer Service Associate

4-6 years

$15 - $17/hr

Tacoma, WA

submitted on Jun 2, 2022

$15 - $17/hr

Customer Service Associate

1-3 years

$14 - $16/hr

Aliso Viejo, CA

submitted on Jun 1, 2022

$14 - $16/hr

Customer Service Associate

0-1 year

$11 - $13/hr

Mount Pleasant, MI

submitted on Apr 18, 2022

$11 - $13/hr

Customer Service Associate

1-3 years

$11 - $13/hr

Rock Hill, SC

submitted on Feb 19, 2022

$11 - $13/hr

Customer Service Associate

1-3 years

$15 - $17/hr

Memphis, TN

submitted on Feb 19, 2022

$15 - $17/hr

Viewing 1 - 10 of 14

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Total salary range for PetSmart Customer Service Associate Hourly Pay

About our data

Pay breakdown

$16

Recent salaries shared by Customer Service Associate at PetSmart

PetSmart pay FAQs

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Total salary range for PetSmart Customer Service Associate Hourly Pay

About our data

Pay breakdown

$16

PetSmart pay FAQs